Amazon Launches AI-Powered Chatbot For Businesses

Producer: Priyanka Das Editor: Mohit Bisht

How It Works

Amazon has launched an AI-powered chatbot called Q for businesses.

Q competes with OpenAI's ChatGPT and Google's Bard AI.

It is designed to solve real-time customer and employee inquiries.

Amazon Q assists agents with responses to improve customer satisfaction.

Q uses relevant information sources to deliver quick and accurate responses.

Q helps guide customers through complex decisions and offers solutions.

Q empowers agents to address a broad range of topics.

Amazon Q in Connect builds loyal business relationships.

Overall, it streamlines customer interactions and improves service efficiency.