IndiGo Flyers Can Now Book Tickets on WhatsApp: Here’s How

IndiGo has introduced a revolutionary AI-powered chatbot, 6Eskai, on WhatsApp.

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It aims to make the flight booking process easier for its passengers.

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The feature has been created in collaboration with Google’s Riafy technology.

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It provides numerous services such as airplane ticket buying and check-ins.

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It also assists with boarding pass-related inquiries and answers general travel or flight-related questions.

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Customers can send a WhatsApp message to +91 7065145858 and say ‘Hi There’.

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It will display options like booking tickets, web check-in, boarding pass, and flight status.

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Customers can access the service in Hindi, English and Tamil.

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Respond with the ‘Book flight tickets’ option, entering the origin, destination cities, and dates.

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Make the online payment, and you are done with the booking tickets.

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