IRCTC की साइट ठप होने में पैसे फंसे, कब मिलेंगे ये पैसे

रेल टिकट बुकिंग की साइट IRCTC 25 जुलाई को 6 घंटे तक ठप रही

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टिकट बुकिंग प्रोसेस में यूजर्स के पैसे तो कट रहे थे लेकिन टिकट बुक नहीं हो पा रही थी

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लोगों की दिक्कत का अंदाजा इसी से लग सकता है कि IRCTC पर हर मिनट 20,000 से ज्यादा टिकट बुक होते हैं

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टिकट बुक ना होने और पैसे कटने पर कस्टमर सर्विस नंबर पर कॉल करने को कहा जा रहा है

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इसके साथ ही यूजर्स को IRCTC के बजाय किसी थर्ड पार्टी ऐप से टिकट बुक करने की सलाह दी गई

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अगर आपका भी टिकट फंस गया है तो 14646,0755-6610661 और 0755-4090600 पर कॉल या etickets@irctc.co.in पर मेल करें

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टिकट बुक करने की कोशिश करने वाले लोग दूसरे B2C प्लेयर्स जैसे Amazon, Moneytrip और दूसरी ऐप का इस्तेमाल कर सकते हैं

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भारतीय रेलवे ने सूचित किया था कि तकनीकी कारणों से टिकटिंग सेवा उपलब्ध नहीं है

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